Good Vibes Guarantee

We’re certain that you’ll love your Tens, but we’re aware that sometimes in life it’s not always love at first sight. This is why we’ve introduced the ‘Good Vibes Guarantee’. We want you to try out your Tens for 30 days, and if you don’t love them by then, you can send them back to us for a full refund. No questions asked. 

Here’s how it works:

You have 30 days from delivery day to make up your mind. You must inform us of this return, and arrange postage back to us by the 30th day. For example if you receive your Tens on the 10th of July, you must let us know you want to return them, and have sent them away by the 9th of August.

They must be fully intact to qualify for a refund. Unfortunately though we cannot process a refund if you send us back an empty box. As long as the full set is there with the packaging then we’re happy.

Let us know sooner rather than later, we may be able to offer you an alternative style to try out, but it’s ultimately up to you.

Refunds are processed through PayPal and may take between 5-7 working days to appear back in your account.

Please note that this can only be used once per annum per billing address supplied.