Shipping Details

Please note our warehouse is operating as normal however as a result of COVID-19 there may be minor delays to the arrival of your order. Please contact us at care@tens.co if you have any concerns.

 

UK

Royal Mail Tracked (2-4 days) [FREE]

DPD Next Working Day - CO2 Neutral [£5]

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Please note (1): DPD services to Northern Ireland, and Highlands & Islands may take up to one day longer.

Please note (2): Items will not dispatch on UK bank holidays.

  

Europe

Royal Mail Tracked & Signed (4-9 days) [FREE]

DHL Express Europe (1-3 days) [£10]

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Please note (1): Items will not dispatch on UK bank holidays.

Please note (2): Unfortunately if you do not live in the EU you will be responsible for any custom charges imposed in your country. Customs policies vary widely from country to country, and we cannot predict what these might be so you should contact your local customs office to find out more. 

Please note (3): If and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

USA & Canada

Royal Mail Tracked & Signed (5-10 days) [FREE]

DHL Express Worldwide (2-3 days) [£10]

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Please note (1): Items will not dispatch on UK bank holidays.

Please note (2): Unfortunately if you do not live in the EU you will be responsible for any custom charges imposed in your country. Customs policies vary widely from country to country, and we cannot predict what these might be so you should contact your local customs office to find out more. There are no import or duty charges for the USA for orders of value less than $800.

Please note (3): If and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Rest of World

Royal Mail Tracked & Signed (5-10 days) [FREE]

DHL Express Worldwide (2-4 days) [£15]

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Please note (1): Items will not dispatch on UK bank holidays.

Please note (2): Unfortunately if you do not live in the EU you will be responsible for any custom charges imposed in your country. Customs policies vary widely from country to country, and we cannot predict what these might be so you should contact your local customs office to find out more. There are no import or duty charges for the USA for orders of value less than $800.

Please note (3): If and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.